Initiatives for local communities and tenants
Initiatives for tenants
Implementation of a tenant satisfaction survey
We conduct regular satisfaction surveys of all tenants using an external research agency, and work continuously to improve our buildings and services based on the feedback we receive. In FY2023, 71.8% of tenants rated their overall level of satisfaction as "satisfied" (excluding those who responded "dissatisfied" or "somewhat dissatisfied").
| Year | FY2023 |
|---|---|
| Respondents | 32 tenants |
| Form and subject of the survey | Questionnaire about satisfaction with their logistics facilities |
| Response rate | 100％ |
Providing pleasant workplaces
Increase in comfort
・Increasing comfort by creating a "crew lounge," and installing vending machines.
・Creating an entrance hall featuring an open design to create efficient and appealing facilities and improve the working environment.
Other initiatives
- A property management company creating a portal site that simplifies tenants' paperwork.
- Providing warehouse sharing service to use vacant space effectively and a truck booking system.
- Refer local nursery schools to tenants with children.
Initiatives to strengthen resilience after disaster
We regularly exchange information about disasters and hold disaster drills to prevent greater damage following a disaster, ensure business continuity in the event of a disaster, and return to normal operations as quickly as possible.
At certain properties, we install emergency toilets and in-house power generation facilities to be used in the event of a power outage.
Installation of an emergency generator
SOSiLA Itabashi has a power generator positioned above the project height of any floods.
Other initiatives
Initiatives for local communities
With cooperation with property managers, building management companies, and tenants, we are working on activating communications with tenants and local communities through cleaning activities.
Initiatives involving the properties developed for Sumitomo Corporation
In view of the global environment, human rights and many other issues, SOSiLA implements many different initiatives to focus on contributing to society through the operation of logistics facilities. Products made by recycling coffee grounds and waste dumped into the sea and those made by manufacturers in the areas stricken by the Great East Japan Earthquake, which helps support the reconstruction of these areas, are used to make logistics facilities.
